Account Management | Atlanta

Management Supervisor/Associate Director

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Job description.


DEPARTMENT: Account Management

OVERVIEW

Account Management professionals at 22squared are savvy client and agency leaders who keep creativity and business stewardship in balance. As the ultimate relationship brokers, it’s our job to create partnerships internally and externally, stay three steps ahead, mine for opportunities that could benefit from creative problem-solving, and ensure that the agency’s service offering remains competitive and profitable. We are diplomats, strategists, and connectors who consistently facilitate the very best work, while ensuring long-term financial success.

The Management Supervisor/Associate Director ‘leads the work’ as the steward of people and workflow. He/She/They is/are responsible for managing all key outputs thinking about staffing needs, potential obstacles, proactive solutions and motivating cross-functional team members to the highest quality outputs.

ROLE RESPONSIBILITIES

  • Showcase an ability to predict Client needs, or identify proactive opportunities, based on intimate knowledge of Client business and industry trends

  • Generates advocacy for new ideas/opportunities from the cross functional internal team

  • Partner with, and influence strategy team to identify compelling opportunities and/or generate inspiring creative briefs

  • Balance Client business objectives with Agency objectives, and identify successful path forward

  • Easily assess risk or obstacles of an idea or plan, and can help solution around them

  • Play a key role in determining how data can influence future work and initiatives

  • Takes an ownership role in managing day-to-day workflow of the business

  • Plays a key role in scope development and hours management, ensuring profitability and efficiency across all projects

  • Has experience in organically growing client relationships

  • Can effectively manage internal and Client budgets

SKILLS AND COMPETENCIES

  • Proven ability to inspire confidence and growth in Agency team members

  • Ability to write an effective POV, SOW and well-structured presentation deck

  • Easily unites and motivates cross functional team to project success

  • Proven ability to resolve any issues among the team and/or with the Client

  • Has strong instincts, and shows no hesitation in vocalizing potential concerns or opportunities

  • Masterful multi-tasker who doesn’t get flustered easily

  • Production experience on all platforms, including ability to manage to budget while maintaining creative integrity

  • Proven experience with cross platform campaigns and measurement

  • Consummate student of the industry and its constant evolution

QUALIFICATIONS

  • Bachelor’s Degree (BA or BS) required

  • 8-10 years of Agency experience

  • Supervisory or people management experience