Responsible for understanding basic agency & client processes, developing positive client relationships and developing strong relationships with the integrated team
Able to proactively and efficiently manage workload, especially as it relates to critical client deadlines
Responsible for client communications on projects the employee manages, including processing work, managing timelines & expectations, alerting clients to revisions or potential challenges.
Responsible for sharing relevant industry and competitive updates
Lead internal communication and collaboration across departments
Working closely with Project Management on schedules and details to ensure client needs are met
Bachelor’s Degree (BA or BS) required
Strong verbal and written communication skills
Strong attention to detail
Ability to effectively collaborate with different people and work styles
Basic presentation skills
Proficient in Microsoft Office Suite and/or iWork
Ability to learn project management, reporting tools, internal and client processes
Manage up to AEs and Supervisors to keep leadership informed on important client and internal team updates
Develop ability to think critically in the development of new work in order to prepare for client feedback or technical roadblocks.
Support team in execution and strategy of integrated creative campaigns across all touch points, including Display, OOH, Broadcast, Social, Search, Online Video, Print & POP