Job description.
DEPARTMENT: Account Management
OVERVIEW
Assistant Account Executive (AAE) is responsible for providing account management support in coordinating daily activities for the assigned client/product. The position assumes marketing fundamentals, project management, and general office/team administrative support. The position requires good written and verbal communication skills, the ability to adapt to many types of personalities and the ability to exercise discretion and independent judgment.
RESPONSIBILITIES
- Responsible for learning and mastering basic agency processes, understanding the roles of each department in the agency and how they are best communicated with
- Responsible for developing positive integrated team relationships, treating people with respect and acting with maturity
- Attend meetings, take notes and compile conference reports for account or project team as needed
- Coordinate and help lead status report weekly meetings and documentation, partnering with integrated team members to understand and track all projects
- Assist account team with writing competitive research reports and/or strategy analyses
- Track competitive creative and use basic web and agency tools to keep team informed
- Compile general, industry and client category news to stay on top of relevant topics & trends, educate client and agency team
- Partner with Project Management to understand agency work flow, team roles and responsibilities
- Support team in project management to develop an understanding of the creative process; evolve over time into taking on direct project ownership
- Manage up to AEs and Supervisors to continue to identify areas of learning
- Schedule internal and client calls and meetings
- Support AEs and Supervisors in monthly billing and trafficking of creative work duties
- Perform various functions for client meetings: order lunch, set up and clean up after meeting, make copies, provide agendas, take notes, assist IT in room setup
QUALIFICATIONS
- Bachelor’s Degree (BA or BS) required
- AAE experience in advertising, marketing or communications is a plus but any work experience that shows drive and initiative is key
- Experience working with external clients/customers in an office environment is a plus
- Experience using MS Office & the internet for research required
- Strong verbal and written communication skills
- Ability to effectively collaborate with different people and work styles
- Cursory working knowledge of agency departments’ capabilities and processes (social, media planning and buying, analytics, etc)
- Basic presentation skills
- Proficient in Microsoft Office Suite and/or iWork
- Ability to learn project management and reporting tools
- Passion for understanding consumers and their drive to connect with brands
- Interest in social media platforms and passion for aiding in highlighting new trends to aid in the team’s growth