Field Assistant Account Executive

Account Management| Atlanta, Georgia, United States


SET – FIELD ASSISTANT ACCOUNT EXECUTIVE

DEPARTMENT: Account Management 

REPORTS TO:  Field Marketing Director


OVERVIEW

Support the Toyota field account team with project initiation and coordination. The position assumes marketing fundamentals, project management, and general office/team administrative support.

RESPONSIBILITIES

  • Agency liaison between Southeast Toyota field team and internal departments
  • Assists with preparation of job orders/creative briefs for projects as directed by Account Supervisor/Field Director based on agreed upon client objectives and strategies.
  • Proofs all materials before client presentations/final production.
  • Monitors activity on assigned projects and communicates status of each project to appropriate agency and client personnel.
  • Maintains communications with appropriate agency and client personnel to ensure positive work flow through weekly status reports, project time lines, budget recaps, estimates and authorizations (E&As), etc.
  • Helps maintain a positive relationship between the agency and the client.
  • Build rapport and credibility with client, as well as with internal departments.
  • Learn to work independently and become “point” or “go-to” person (both internally and externally) on smaller projects that Account Supervisor/ Field Director assigns AAE to manage. This means AAE figures out or takes a shot at what to do versus always waiting to be told what to do.
  • Maintains positive morale and sense of teamwork among agency staff assigned to account.
  • Coordinates production of all meeting materials as well as scheduling as needed.
  • Prepares client and field correspondences as necessary including primary responsibility for updating and distributing dealer agency and internal client sales communications.
  • Develop through training and support local Google Analytics reporting.
  • Prepare and distribute weekly status report.
  • Consistently utilize agency tools and processes to help manage and deliver client work on time and on budget.
  • Assist in preparing and distributing accurate and timely, job starters, media plan requests/buy authorizations, creative briefs, timelines, estimates, memos, etc. utilizing agency templates.
  • Establish and maintain current client, agency, and competitive files.
  • Establish and maintain strong personal/working relationships with designated client contacts.
  • Identify ways to enhance and expand relationships with members of the account team and coordination of target or partner groups outside of Account Management.

SKILLS & QUALIFICATIONS

  • Organized—able to sort, file, and retrieve information logically and easily.
  • Able to handle multiple tasks and deadlines under pressure. Can establish priorities and objectives in order to meet deadlines.
  • Detail-oriented, attentive, and accurate.
  • Uses sound and logical judgment in coming to a solution of a problem; and the ability to generate alternative solutions.
  • Ability to maintain constructive behavior in the face of adversity; to manage stress and pressure in working through assigned tasks.
  • Flexible and able to shift gears easily.
  • Effective communicator to agency staff and clients. Ability to deliver clear, concise and accurate message both written and orally.
  • Self-confident and able to project and instill confidence in others.
  • Able to anticipate needs, act, and develop solutions without direction.
  • Basic presentation skills.
  • Ability to learn project management and reporting tools including Google Analytics.
  • Experience using Google, Mac, and the internet for research required.
  • Exhibits basic understanding of various agency functions, including creative development, media planning, production, public relations and direct response.
  • Bachelor’s degree in advertising, business, communications, journalism, or liberal arts.
  • Previous experience in an agency or client equivalent is preferred but not necessary.
  • Proficient in Microsoft Word, Excel, Keynote and Google slides.