Manager, Business Intelligence

Analytics & CRM| Atlanta, Georgia, United States


Overview

The Data and Business Intelligence Manager provides expertise in business intelligence and data governance, including: data mapping and ETL, reports, dashboards, vendor imports/exports, data architecture, QA/QC, and all other agency and client data-related initiatives. This work may include completing data analysis, developing and maintaining imports and exports, building reports and dashboards, ensuring data quality, troubleshooting issues, creating documentation, and fielding user questions/feedback. This is a key strategic role with a high level of visibility in the organization.

We are looking for someone who is highly collaborative, highly cooperative, highly analytical, has excellent communication skills, drives to always learn, has strong emotional intelligence and is a constant problem solver.

Responsibilities

  • Managing data resources
  • Build, load, map and monitor data sources from an array of media and business landscapes
  • Building automation and queries
  • Implementing quality control procedures and guidelines
  • Document and catalog findings for future reference or additional investigation
  • Ensure that collected data is relevant and exhaustive while also interpreting the analytics results
  • Audit data and put remedial solutions in place, while also training end users on how to use it properly
  • Support dashboard initiatives through quality assurance and user acceptance testing
  • Prioritize, plan, and track project progress
  • Work with a variety of stakeholders and data sources from across the organization and beyond to draw strategic conclusions
  • Develop an understanding of each department's role within the company; maintain an advanced knowledge of their needs
  • Identify departmental challenges/needs through employee and client communication
  • Research and analyze areas of interest to the company which will allow the company to gain a competitive advantage in the business intelligence landscape

Minimum Qualifications

  • Bachelor’s Degree in any of the following: Data Analytics, Management, Management Information Systems, Marketing, Statistics, Economics or a degree in any quantitative field.
  • Database management and maintenance skills
  • Strong attention to detail and excellent time management
  • 3-5 years business intelligence or data analytics experience
  • Experience with data retrieval and manipulation (ETL) platforms like Excel, SQL, Tableau Prep, Alteryx
  • Experience with Data visualization / storytelling platforms like Datorama, DOMO, Tableau, Microstrategy, SpotFire, Microsoft Power BI, Cognos, or Looker
  • Strong understanding of web analytics tools (i.e., Google Analytics, Adobe Analytics, etc.)
  • Strong understanding of media platforms (i.e., Search Ads, Flashtalking, DoubleClick Campaign Manager, Facebook Ads Manager)
  • Experience with Agile as a project management approach and related software (JIRA Smartsheets, Slack)
  • Extra credit - Experience with Python, R, SAS

Skills

Highly collaborative, highly cooperative, highly analytical, excellent communication skills, drive to always learn, ability to read a room, problem-solving