Director of Project Management

Project Management| Atlanta, Georgia, United States

POSITION: Director of Project Management

DEPARTMENT: Project Management

REPORTS TO: Director of Creative Operations

22squared is looking for a Director of Project Management to lead the department across our Tampa and Atlanta Offices. Our Project Management team plays a critical role in everything we do to be a Creatively Driven agency. They are the center of the creative hub with strategic responsibility for ensuring the timely flow of all creative execution from conception through launch.


  • Oversee department of 10-12 Project Managers (including proofreading and translations) manage ongoing performance and mentor careers paths
  • Maintain a proactive and high-level view of all work running through the creative department
  • Drives collaboration across cross-functional creative teams
  • Refine the agency workflow and process on an ongoing basis – working with department leads to articulate agency workflow and oversee training to the agency.
  • Lead creative resource management process working with the Director of Creative Operations and the Chief Creative Officer
  • Key partner to Creative Directors to ensure needs are being met and help troubleshoot potential hurdles
  • Oversee scope management process for the department; High level monitoring of all Client projects to ensure we are working to agreed upon scope and hours
  • Partner with Account leads and Director of Creative Operations to identify potential resource gaps creatively, and cross-discipline
  • Work directly with Director of Operations on any operational issues/improvements for the agency
  • Knows/understands all facets of internal production capabilities and agency processes
  • Appropriately aligns resources against project needs – handles forecasting of hours/projections for projects
  • Partner with Director of New Business to lead pitches, or assign an appropriate Project Manager based on workload
  • Responsible for miscellaneous needs for Agency (Town Halls, resources for website updates, agency materials, etc.)
  • Sets clear expectations with the team for their role in delivering the project
  • Orchestrates/manages department communications and coordinates integrated status meetings
  • Communicates changes to plan, and implications for team, clearly and in a timely manner
  • Manages issues appropriately and professionally at all times
  • Demonstrates ability to negotiate conflict, manage differences of opinion, and communicate with all different personality types among team members effectively


  • Minimum 10+ years of project management experience in a creative organization
  • Deep knowledge across Digital, Broadcast and Print
  • Proven leadership skills
  • Ability to successfully communicate
  • Thinks clearly and diplomatically, demonstrates high emotional intelligence
  • Exhibits strong listening skills with the ability to tactfully communicate position on issues
  • Confident problem anticipation and resolution – willingness to have difficult conversations
  • Project Management Software experience
  • Able to lead an effective and efficient discussion, keeping team on track
  • Excellent communication skills, particularly in conjunction with work flow steps and internal processes
  • Strong attention to detail and organization skills
  • Flexibility and accountability
  • Ability to work in a fast-paced environment